Overview
Scenario Trainer respects your privacy. This policy describes what information we collect, how we use it, and the choices you have. It applies to information collected through scenariotrainer.com and related support pages and resources.
Data
Information We Collect
We may collect information you provide directly, such as your name, email address, phone number, organization, and the details you include when you contact support or submit a request.
We may also collect limited technical information automatically, such as IP address, device and browser details, and pages viewed, to help operate, secure, and improve the site.
How We Use Information
We use information for legitimate business purposes related to providing support, delivering resources, and maintaining site security.
Provide customer service
To respond to inquiries, troubleshoot issues, and provide product and training support for the Mobile Blast Simulator (MBS).
Operate and improve the website
To maintain functionality, analyze performance, and improve content and usability.
Security and fraud prevention
To protect our website, users, and systems, including detecting and preventing misuse.
Communications
To send service-related messages such as responses to your requests and important updates.
Legal and compliance
To comply with applicable laws, regulations, and lawful requests, and to enforce our terms and protect our rights.
Training resources
To provide access to training materials such as videos and manuals when requested or accessed through our site.
Sharing
How We Share Information
We do not sell your personal information. We may share information with service providers who help us operate our website and support services, or when required to comply with law. We may also share information to protect the security and integrity of our services.
Cookies and Analytics
We may use cookies or similar technologies to remember preferences and understand how the site is used. You can control cookies through your browser settings. Disabling cookies may affect certain site features.
Data Retention
We retain information only as long as necessary for the purposes described in this policy, including to provide support, maintain records, and meet legal or contractual obligations.
Your Choices
You may request access to, correction of, or deletion of certain information by contacting us. You may also opt out of non-essential communications at any time.
Security
We use reasonable administrative, technical, and physical safeguards designed to protect information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Children’s Privacy
Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised effective date.